At Aisha Francis Studios, we are committed to providing a welcoming and professional space where participants can grow, learn, and dance. These Terms and Conditions are designed to ensure a positive experience for everyone while protecting the integrity of our offerings.

For the purposes of these Terms and Conditions, "Aisha Francis Studios" refers to Aisha Francis, her business entities, and related products and services, including but not limited to classes, courses, programs, workshops, mentorships, events, digital products, merchandise, and any affiliated platforms, apps, or rented venues. By completing your purchase of any offering from Aisha Francis Studios, you confirm that you have read, understood, and agreed to these Terms and Conditions.

1. General Terms

By participating in any services provided by Aisha Francis Studios, you agree to:

• Respect the rules and guidelines set forth in these Terms and Conditions.
• Conduct yourself respectfully toward instructors, staff, and fellow participants.
• Focus on the purpose of your enrollment (e.g., dance training) and refrain from promoting your own business during class instruction, group chats, or official studio activities until the session concludes and assigned tasks (e.g., homework) are completed.

Aisha Francis Studios is not liable for cancellations, delays, or non-performance due to circumstances beyond its reasonable control, including but not limited to natural disasters, government actions, pandemics, or technical disruptions.

2. Enrollment, Payment, and Deposits

• All Sales Final: To maintain fairness and integrity, refunds are not available under any circumstances.
• Pricing: The price covers all sessions as a package. Individual sessions cannot be purchased, and fees will not be prorated under any circumstances, including for missed sessions or cancellations.
• Location Changes: Locations are subject to change. Updates will be communicated via email to the address provided at registration. Participants are responsible for regularly checking their email, including spam or junk folders, for notifications.
• Enrollment Confirmation: Participation is confirmed only upon completion of full payment through official channels at www.aishafrancis.com.
• Confirmation Email: Participants will receive a registration confirmation email with class details after payment. If you do not receive the email, contact support@aishafrancis.com promptly.
• Payment Plans:
  • A non-refundable deposit of 50% of the total fee is required to secure a reservation.
  • The balance must be paid in full at least two weeks prior to the start date. Failure to complete payment by the deadline will result in forfeiture of the reservation, with no refunds of deposits.
• Attendance Responsibility: Full attendance at all sessions is strongly recommended for optimal results. Missed sessions cannot be made up, transferred, or assigned to another participant. Full payment is required regardless of attendance, and prorated participation is not allowed.
• Non-Transferable: Session fees cover your enrollment only and cannot be transferred to other participants or future session. Missed sessions are not eligible for transfers or credits.
• Digital Products: Digital products are for individual use only. Sharing, distributing, or reproducing these products, whether free or for commercial purposes, is strictly prohibited without explicit written consent.

3. Communication

• Primary Contact: The official form of communication is email: support@aishafrancis.com.
• Social Media: Direct messages (DMs) sent to personal or studio accounts may not be answered. Urgent or essential matters must be communicated via email.

4. Digital Product Delivery

• Digital products will be delivered to the email address provided at the time of purchase.
• If you do not receive your product, contact support@aishafrancis.com for assistance.
• Aisha Francis Studios is not responsible for delays caused by incorrect email addresses or technical issues on the participant’s end.

5. No Refund Policy

All sales are final. Refunds are not available under any circumstances, including but not limited to:

• Changes of mind.
• Missed sessions.
• Scheduling conflicts.
• Changes to class location or venue.
• Incorrect self-placement into a level.

If Aisha Francis Studios cancels an offering, participants will be notified via email and provided with a refund or the option to attend a rescheduled session. If a rescheduled session is offered, participants must confirm attendance within the specified time. Failure to confirm will result in forfeiture without refund.

6. Chargebacks and Disputes

• By completing your purchase, you agree to resolve disputes directly with support@aishafrancis.com before initiating a chargeback or payment dispute.
• Chargebacks initiated without prior contact violate these Terms and Conditions and may result in legal action.
• The No Refund Policy explicitly applies to all transactions. Chargebacks made in contradiction to this policy will be challenged.

7. Code of Conduct

Participants are expected to uphold the following standards:

• Attire and Hygiene:

  • Wear appropriate clothing, ensuring coverage of sensitive areas.
  • Avoid jewelry that may cause accidents or injuries.
  • Refrain from applying oils or lotions before class to maintain safety.
  • Maintain good personal hygiene, including deodorant use.

• Equipment for Heels Offerings:

  • Wear sturdy, well-fitted heels designed for dance.
  • Inspect footwear for damage before use. Participants are solely responsible for ensuring their heels are safe and suitable.

• Theft: Participants are responsible for safeguarding their belongings. Theft will result in removal from the session without a refund and a ban from future offerings.

• Respectful Behavior: Participants must respect instructors, staff, and peers. Disruptive or inappropriate behavior will result in removal from the session without a refund.

8. Intellectual Property

• Content from Aisha Francis Studios offerings may not be recorded, copied, reproduced, or distributed without explicit consent.
• Participants may share achievements on personal platforms if they:
  • Do not use the content to promote their own classes or choreography.
  • Properly tag and credit Aisha Francis Studios and associated creators.

Unauthorized use of intellectual property will result in legal action.

9. Liability and Waivers

Participation is voluntary, and participants assume all associated risks. By completing a purchase or registering, you confirm your understanding and agreement to the following:

• Assumption of Risk: Dance activities carry inherent risks. Participants are responsible for acting within their limits. Pregnant participants assume all risks at their discretion.
• Waiver of Claims: You release and hold harmless Aisha Francis Studios and its affiliates from any claims or damages arising from participation.

10. Consent to Filming

By registering, you consent to being filmed or photographed for Aisha Francis Studios' promotional purposes without compensation. If you have concerns, notify support@aishafrancis.com before the offering begins.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by California law. Disputes will first be resolved through mediation in Los Angeles, followed by binding arbitration if necessary.

12. Updates to Terms

These Terms and Conditions may be updated periodically. The latest version will always be available on our website. Continued participation constitutes agreement to revised terms.